Emergency Rental Assistance Program

The New York State Emergency Rental Assistance Program (ERAP) will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.

Eligibility

Rockland County residents are eligible for ERAP if they meet all of the following criteria:

  • Household gross income is at or below 80 percent of the Area Median Income (AMI). A household may qualify based on current    income or calendar year 2020 income that is at or below 80 percent AMI. Here are Rockland County's current income limits for the program by household size:

Area Median Income

1
person

2
people

3
people

4
people

5
people

6
people

7
people

8
people

80% AMI

$66,850

$76,400

$85,950

$95,450

$103,100

$110,750

$118,400

$126,000


  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.
  • The applicant is obligated to pay rent at their primary residence and has rental arrears (rent overdue) at their current residence for rent owed on or after March 13, 2020.
  • The household must be at risk of experiencing homelessness or housing instability, which can be demonstrated by having rental arrears owed on or after March 13, 2020.

 There are no immigration status requirements to qualify for the program.

Households eligible for rental arrears may also be eligible for help paying utility arrears at the same rental unit.


Benefits

Households approved for ERAP may receive: 

  • Up to 12 months of rental arrears payments for rents accrued on or after March 13, 2020.
  • Up to 3 months of additional rental assistance if the household is expected to spend 30 percent or more of their gross monthly income to pay for rent.
  • Up to 12 months of electric or gas utility arrears payments for arrears that have accrued on or after March 13, 2020.

Payments will be made directly to the landlord/property owner and utility company on behalf of the tenant. Tenant applicants will be notified of the amounts paid on their behalf. If a landlord is difficult to locate or does not otherwise provide information needed to complete the application, funds will be held for up to 180 days to allow sufficient time to locate the landlord and collect required information as well as to provide tenant protections and maximize landlord participation.


Here is a list of Frequently Asked Questions
(https://otda.ny.gov/programs/emergency-rental-assistance/)


How To Apply

Applications can be submitted by tenants or landlords starting 6/1/2021 through a link on New York State's ERAP webpage https://otda.ny.gov/ERAP.


If you require assistance in applying please contact the Rockland County Department of Social Services Emergency Rental Assistance Unit by email ERAProgram@dfa.state.ny.us or by phone (845) 364-3316. We will also be at various outreach sites in communities throughout Rockland County to help assist tenants and landlords apply for this program. 

Emergency Rental Assistance Program Outreach Sites

These are the dates and times that the Department of Social Services can offer Emergency Rental Assistance Program application assistance to you. Please remember to bring your documents with you and we can upload these documents to your application. Click here for a list of TENANT DOCUMENTS and LANDLORD DOCUMENTS that would be needed to be submitted with your application. 

While it is encouraged to set an appointment walk-in appointments will also be accepted

Mon 8/02/21 Tues 8/03/21 Wed 8/04/21 Thurs 8/05/21 Fri 8/06/21
Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
Sun River Health
Haverstraw Office
31 W. Broad St. 3rd Fl
Haverstraw, NY 10927
9:00 pm – 4:00 pm
Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm
Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm
Sun River Health
Haverstraw Office
31 W. Broad St. 3rd Fl
Haverstraw, NY 10927
9:00 pm – 4:00 pm
 Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm
 Mon 8/09/21  Tues 8/10/21 Wed 8/11/21  Thurs 8/12/21  Fri 8/13/21
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
 Rockland County DSS
50 Sanatorium Road Building L
Pomona, NY 10970
8:00am – 4:00pm
Sun River Health
Nyack Office
84 N. Highland Ave
Nyack, NY 10960
9:00 pm – 4:00 pm
Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm
Sun River Health
Nyack Office
84 N. Highland Ave
Nyack, NY 10960
9:00 pm – 4:00 pm 
Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm
 Louis Kurtz Civic Center
9 N. Main Street
Spring Valley, NY 10977
11:00 am – 6:00 pm

 

If you are a tenant and would like to receive a schedule of our outreach sites please enter your contact information here

If you are a landlord and would like to receive a schedule of our outreach sites please enter your contact information here.

Reasonable Accommodations

Reasonable accommodations for individuals with disabilities are available. Please tell us if you require a reasonable accommodation to apply for ERAP. Examples of available reasonable accommodations include assistance applying for ERAP, providing documents in an alternative format including braille, audio file (CD), data format (screen-reader accessible file on CD) and large print (18 point font) as requested, or TTY relay communications.

To request a reasonable accommodation, please contact the call center at 1-844-NY1-RENT (1-844-691-7368). If you are hearing impaired, a TTY phone number is available by calling 1-833-843-8829.