ROCKLAND COUNTY LEGISLATURE COVID-19 REFERENCE GUIDE

Legislator Alden H. Wolfe, Chairman

Please note: This continues to be a fluid situation and some or all of this information is subject to change.

CORONAVIRUS IS STILL ACTIVE IN NEW YORK STATE. WEAR A MASK, MAINTAIN 6 FEET DISTANCE IN PUBLIC, WASH YOUR HANDS WITH SOAP AND WATER FREQUENTLY.

Rockland Enters Phase 4 

The Mid-Hudson Region, which includes Rockland, has met the criteria for Phases 1, 2 3 and 4 of the reopening process.

Continue to practice social distancing and to wear a mask when in public. Wash your hands with warm water and soap frequently.

For help determining whether or not your business is eligible to reopen, use the reopen lookup tool. Go here: https://www.businessexpress.ny.gov/app/nyforward


For guidance for each phase of the reopening process, go here (scroll down to find individual phases): https://forward.ny.gov/

Go here for a detailed list of specific types of businesses are included under individual industries: https://forward.ny.gov/phase-one-industries

Health Insurance:

The state deadline has been extended. New Yorkers without health insurance can apply through NY State of Health through Aug. 15, 2020; must apply within 60 days of losing coverage. Go here: https://nystateofhealth.ny.gov/

Travel Advisory - Quarantine Required 

As of July 16, if you have traveled from within one of the designated states with significant community spread, you must quarantine when you enter New York for 14 days from the last travel within that state.

This applies to business travelers and tourists.

Check with your employer before making vacation plans if they include visiting one of the designated states. Will you be allowed to work from home for two weeks once you return to New York state? Will you have to use additional vacation time to cover the 2-week quarantine period? Etc.

Please go here for more information and the list of designated states: https://coronavirus.health.ny.gov/covid-19-travel-advisory

Visitors to Rockland County Government Facilities

Please go here for information regarding protocols for county government employees and visitors to county government facilities: https://rocklandgov.com/rockland-forward/

Department of Motor Vehicles

The New York State Department of Motor Vehicles has two self-service kiosks available in Rockland County, from 7 a.m. to 10 p.m. daily at the ShopRite in New City (66 N. Main St.) and the ShopRite in Airmont (250 Route 59).

Kiosk Services Available:
Vehicle Registration Renewals & Duplicates; Boat & Snowmobile Registration Renewals; License & Non-Driver ID Renewals; License, Permit, & Non-Driver ID Duplicates; License Address changes; Driver Responsibility Assessment Payments; Driver Abstracts.

The West Haverstraw DMV Office is currently open for mail-in and drop box processing and for limited in-person transactions BY RESERVATION ONLY.

You can ONLY complete the services listed in each section below. If the service you seek is offered online, you MUST complete it online.

Electronic Services (Online only):
(For Rockland County residents only)
For vehicles that have a current New York State title or New York State transferable registration
- Request to register a vehicle in Rockland County

Mail-In and Drop Box Services:
Register a vehicle for the first time (be sure you know the fee); Surrender your license plates (often required to cancel your insurance); Pay sales tax only

Mail-In or Drop Box Instructions:
Complete the necessary forms and gather the required documents. Place all documents into a single envelope. Include your email address and telephone number as requested on the application so that DMV can contact you if they have questions. Mail the envelope or drop off to this address: 50 Samsondale Plaza, State Route 9W, West Haverstraw NY 10993
Drop Box Hours: 6:15 a.m. to 8 p.m. weekdays only.

In-Person Services (REQUIRES RESERVATION APPOINTMENT):
Renew your Commercial Driver License; Exchange your out-of-state license; Car or motorcycle learner permit test; Restore a revoked or suspended license; Apply for a conditional/restricted license; Commercial driver license permit or endorsement test; Change Information or Class on your Photo Document (Non-Renewal); Get a NY Non-Driver ID; Change your name on photo document.

Go here for more information, including fees and forms: https://dmv.ny.gov/more-info/dmv-reopening-guidance
Go here for the Rockland County-specific services: https://dmv.ny.gov/offices/dmv-office-locations

School openings

Schools across New York State are permitted to open this fall, but each school district must have a testing and tracing plan and each will decide if an in-person versus a hybrid model works best for them while following New York State Department of Health guidance.

Go here for the department's guidance information: http://www.nysed.gov/news/2020/state-education-department-issues-guidance-reopen-new-york-state-schools

What about your child's school? According to the department, all districts and schools are required to create and provide to the department Reopening Plans at the school level, in accordance with the directions in the guidance. The plans should be posted on the school's public website and must contain the mandatory elements outlined in the department's School Reopening Guidance Document. Go to your school's website to locate the plan.

COVID-19 Information:

Contact your doctor or the state hotline if you or your family develop symptoms of the virus, which can include a cough, fever, shortness of breath, muscle aches, loss of appetite, diarrhea, and/or loss of smell or taste.

  • The New York State Department of Health's 24-hour hotline is ‪1-888-364-3065‬. An expert will answer your answer questions about COVID-19, including testing. ‬‬‬‬‬
  • Rockland County's COVID-19 Hotline is also available everyday from 8 a.m to 5 p.m. Call 845-238-1956.


Website Resources:


Testing Information

      • For a list of testing sites, including sites conducting antibody testing, go to the New York State Mobile Testing page at https://coronavirus.health.ny.gov/covid-19-testing#mobile-testing


Food Assistance:

  • If you or someone you know is in need of food, please visit the Rockland Community Against Hunger website at http://www.Rocklandhunger.org/ to find a food pantry or feeding program near you. Information is updated regularly as to when these pantries are open. You can also call RCAH at (845) 268-8034.


General Information About Health & Human Services:

  • For local information and resources call 2-1-1. United Way's 2-1-1 Helpline is a free, confidential, multilingual service to assist the public in finding the answers to a variety of Health and Human Services related questions, including food assistance. It is open 365 days a year. Just call 2-1-1 or visit http://www.hudson211.org/cms/


Mental Health Help

These are challenging days. If you need to talk, please call:

  • The Mental Health Association of Rockland County at (845) 589-0671 to receive emotional support and/or resources. You can call weekdays, 9 a.m. to 4:30 p.m.
  • The New York State COVID-19 Emotional Support Helpline at ‪1-844-863-9314‬. You can call 7 days a week from 8 a.m. to 10 p.m.‬‬‬‬‬
  • The Rockland County Department of Mental Health at ‪845-364-2955‬. You can call Monday through Friday from 9 a.m. to 3 p.m. ‬‬‬‬‬


Unemployment Information:

  • The best way to file a new unemployment insurance claim or to check in the status of an existing claim is to visit the New York State Department of Labor website. The agency has added computer servers and workers and partnered with corporations to improve the efficiency of its operations, it says. Be advised that the agency acknowledges there is a wait time as claims are processed. You should pursue your claims even though you may feel frustrated by the process. Even if you have been unemployed for the past month, but haven't been able to file until today (as an example), you will still receive the funding based on your earlier eligibility date. Please note that the website has contact information in multiple languages. Visit the State Labor Department here: https://www.labor.ny.gov/home/


Help for Small Businesses, including the Nonprofit Community:

Assistance is available to help our small businesses, including the non-profit community, which have been extremely hard hit by the impacts of the pandemic.

  • Many small businesses are struggling to stay afloat as they have been required to shut down operations.
  • Many nonprofits have been overwhelmed by the amount of people in need of their services, taxing both the services and the funding needed to provide them.
  • Go to the U.S. Small Business Administration's website for a full menu of programs and assistance opportunities. Here is the link: https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources#section-header-0
  • Locally, the Rockland County Office of Economic Development & Tourism, Rockland Community College's SBDC (Small Business Development Center) and the Rockland Business Association have been working to inform businesses about programs and assistance that is available.
    - On March 20, they conducted a Facebook Live chat focused on SBA Disaster Loans.
    - On April 16, they participated in a Facebook Live chat focused on funding and business assistance available with information and insights from both local and global representatives.                             - On May 14, they focused on the role of technology and industry in the wake of the Coronavirus outbreak, and its importance towards an economic recovery.
  • Videos of these programs can be found on the Rockland County government Facebook page.
  • The Rockland County Department of Economic Development & Tourism has also created a page with significant resources for business & nonprofits. Go here: https://rocklandgov.com/covid-19-resources-for-business-and-nonprofits/


Concerns About Non-Compliance

Complaints can be made 24 hours a day, 7 days a week online or by phone:

Rockland County Health Department Orders regarding isolation, quarantine, what employers must do, and what workers must do to be able to return to work:

  • For the orders and for Health Department fact sheets (which summarize the orders), go to
    https://rocklandgov.com **Click on the health department's COVID-19 page.**


DMV Offices, Drivers' License Renewals & Vehicle Registrations

  • Some DMV offices are starting to reopen but the West Haverstraw location serving Rockland County is still closed. DMV offices started to reopen in Phase 3. However, many services are still available online.
  • Go to the DMV website for more information. It has a Question & Answer page to help guide visitors. Go here: https://dmv.ny.gov/dmv/covid-19-information-customers-and-businesses
  • Vehicle inspections set to expire on March 31, 2020 or later have been extended until further notice.
  • An eye exam is required for an online license renewal. For motorists who do not want to get an eye test, the State has extended the validity of driver licenses that expired on or after March 1, 2020 until further notice. Note: If someone had an exam and can get their examiner to provide them with the information, the online renewal process can be completed.
  • For more on the reopening of the DMV offices, go here: https://dmv.ny.gov/more-info/dmv-reopening-guidance


Domestic Violence Help:

According to the experts, being in isolation, quarantine and staying at home in general places the target of domestic violence in even greater danger.

From the National Domestic Violence Hotline: Here's how COVID-19 could uniquely impact intimate partner violence survivors:

  • Abusive partners may withhold necessary items, such as hand sanitizer or disinfectants.
  • Abusive partners may share misinformation about the pandemic to control or frighten survivors, or to prevent them from seeking appropriate medical attention if they have symptoms.
  • Abusive partners may withhold insurance cards, threaten to cancel insurance, or prevent survivors from seeking medical attention if they need it.
  • Programs that serve survivors may be significantly impacted –- shelters may be full or may even stop intakes altogether. Survivors may also fear entering shelter because of being in close quarters with groups of people.
  • Survivors who are older or have chronic heart or lung conditions may be at increased risk in public places where they would typically get support, like shelters, counseling centers, or courthouses.
  • Travel restrictions may impact a survivor's escape or safety plan – it may not be safe for them to use public transportation or to fly.
  • An abusive partner may feel more justified and escalate their isolation tactics.

The organization recommends that survivors create a safety plan, practice self-care and reach out for assistance.

  • The National Domestic Violence Hotline: Available 24 hours a day. Call 1-800-799-7233 or 1-800-787-3224 for TTY, or if you're unable to speak safely, you can log onto thehotline.org or text LOVEIS to 22522.
  • The New York State Domestic & Sexual Violence Hotline: Available 24 hours a day. Call 1 (800) 942-6906. Deaf & hard of hearing, call 711.
  • Rockland County: Center for Safety and Change (845) 634-3344 - Provides both residential and non-residential domestic violence services. 24-hour hotline.


Face Masks

  • The governor issued an executive order requiring all people in New York to wear masks or face coverings in public, including when taking public or private transportation or riding in for-hire vehicles (taxis, Uber, Lyft, etc.), when shopping, or whenever social distancing proves impractical or impossible.
  • An executive order also directs employers to provide essential workers with face masks free of charge to wear when interacting with the public.
  • The governor has issued an Executive Order authorizing businesses to deny entry to individuals not wearing masks or face-coverings.
  • Face masks are required if you want to use public transportation, including riding buses in Rockland.

Compiled by Laura Incalcaterra, Communications Director, Rockland County Legislature. Any updates or suggestions? Please send to incalcal@co.rockland.ny.us or call (845) 638-5184.

Please see our cancellations page for up to date information on meeting, event, class and exam cancellations and/or postponements.