The Department of Social Services has several units that provide administrative, fiscal and support services to the Agency. 


The Accounting Unit consists of four units: Administrative Accounting, Public Assistance Accounting, Child Welfare Accounting and Audit.

  • Administrative Accounting staff are responsible for the preparation of the Department budget, as well as monitoring expenditures and ensuring proper reimbursement from Federal and State sources.  Other responsibilities include auditing and paying administrative vouchers, accounts receivable, cash receipts, trust accounts, bank deposits and bank reconciliations. 
  • Public Assistance Accounting staff are responsible for processing all benefit payments for Family Assistance, Safety Net, Emergency Assistance for Adults, and Emergency Assistance for Families, as well as Food Stamps and HEAP.
  • The primary function of Child Welfare Accounting staff includes the processing of payments for the following: Child Care, Foster Care, Children's Services and Adult Protective Services.
  • Audit staff performs reviews of Child Care providers as well as selected applicants for medical and public assistance. 

Commissioner's Office

The Commissioner's Office is responsible for directing all phases of social services programs, including planning, organizing and implementing public assistance and service delivery programs in accordance with Federal and State laws and regulations and local policies. 

The Commissioner of Social Services manages over 50 programs and 400 supervisory, technical, professional, and non-professional employees, and directs and coordinates the work of the Agency for efficient and effective operation.  Responsibilities include directing the Agency's financial planning, preparation of budgets, maintenance of fiscal controls and submission of required reports; determining personnel requirements and making appropriate appointments of staff; public and community relations, and the interpretation of social services programs to meet the needs of the community. 

Under the auspices of public and community relations, the Commissioner's Office publishes an Annual Report and press releases as needed to keep the public informed about relevant topics. 

Management Information Systems

Welfare Management System (WMS) is a statewide computerized data system that receives, maintains, and processes information for the management and control of social service programs. It is a repository for information on all persons who apply for, or who are eligible to receive, Temporary Assistance, Medicaid, Food Stamps, and/or supportive services. WMS coordinates support of the local area network used by the Department of Social Services as part of the State's network and provides technical and analytical support to staff for all of the components of the WMS system.   

Medicaid Management Information (MMIS) is a statewide centralized computer system designed to improve administrative controls on rising Medicaid costs and improve availability of health care services through more efficient claims processing. WMS/MMIS staff monitors the flow of Medicaid eligibility information from WMS to MMIS.

Operations, Analysis and Planning (OAP)

The OAP Unit develops and processes funding applications, contracts, plans and grants in accordance with State and Federal regulations and administrative directives. The unit's processing also incorporates a legal review and analysis. OAP staff develops, drafts, implements, manages, and monitors internal and contracted local program that provide needed services to families in Rockland communities. The planning unit assists contract agencies with contract compliance, performance and reporting requirements to ensure that the Department's expectations and objectives are properly met. The Unit continues its efforts to assure accountability by service providers, including strict scrutiny, monitoring and legal review of contract services. OAP works collaboratively with DSS staff and agencies to identify unmet needs and develop contracted programs that best address what is needed for our clients, families and the community. OAP oversees agency allocations and expenditures, maximizes resources, and develops Annual Agency Achievements and Strategies for submission to the County Executive as well as various mandated State plans, including the County's Child and Family Services Plan, and annual updates required by the State.


The Personnel Office is responsible for processing all personnel and payroll transactions for the department. The Office coordinates and maintains personnel records of the current salary, title, and status of each employee. Personnel Office staff also advise employees on a variety of matters including contract interpretation and benefits and disseminates information on health insurance, retirement, and workers' compensation. Existing personnel policies and procedures are reviewed and updated as appropriate. Personnel office staff analyze existing job descriptions and make recommendations for revision.

Staff Development

Constantly disseminating information, arranging seminars, assisting staff furthering their college education, bringing in guest speakers, tracking individual training histories, accessing statewide networks and resources to support staff, the Staff Development team works diligently to address the training and development needs of Social Services' staff.