What is ADA TRIPS Service?
A complementary, curb-to-curb origin-destination paratransit bus service for municipal, fixed-route bus services. ADA TRIPS service is designed to meet the Americans with Disabilities Act (ADA) service criteria established by the Federal government.
Who is eligible?
To be eligible for ADA TRIPS service a rider must, because of a disability, be prevented from using the municipal, fixed-route bus service, and must be certified by TRIPS or an approved Certifying Agency as an ADA paratransit customer.
How much does it cost?
Please visit our Fares and Passes page for fare information.
How do I apply for ADA TRIPS Service?
Please visit our How to Apply for ADA Service page for information and an application.
Where does it operate?
TRIPS ADA service only operates within Rockland County and both the origin and destination of the requested ride must fall within 3/4 of a mile on either side of a municipal, fixed-route bus route.
What are the hours of operation?
ADA TRIPS service will be available whenever municipal, fixed-route bus service is available (i.e. same days and hours of operation). Operating hours of the County's municipal, fixed-route bus systems vary. Municipal, fixed-route bus service schedules are available from the links below:
How do I request a ride?
- Call (845) 364-8747 between the hours of 7:30 a.m. - 5 p.m., Monday through Friday, and speak with a member of the TRIPS staff.
- Leave an ADA ride request on the TRIPS voicemail system outside of regular business hours.
Please note: leaving an ADA ride request on the TRIPS voicemail system does not confirm or guarantee your trip request. TRIPS staff will call you to verify the receipt of your ADA ride request, inform you of ride availability, and confirm the date and time of your reservation.
How can I get more information on ADA TRIPS service?
Download ADA Tips for TRIPS or call Yahaira Roman, ADA Compliance Officer, Department of Public Transportation at (845) 364-2065.