Coronavirus (COVID-19) - Helpful Information and Resources

Are you or someone you know feeling anxious?  Help is available.

How to Help Someone Experiencing Emotional Distress

  • Look for the Facts
  • Use Active Listening
  • Connect to Help

The Safe Space - Online resources and tools to provide you with some extra support.

Need to talk to someone?  You are not alone.
The following confidential support lines* are available for anyone struggling with loneliness, anxiety, substance use or other mental health concerns during the COVID-19 pandemic. Help identifying community resources is also available.

RC Department of Mental Health Support Line - 845-364-2399, Monday - Friday, 9am-3pm

MHA of Rockland Warmline - 845-589-0671, Monday - Friday, 9am-4:30pm

NAMI Rockland Helpline - 845-359-8787, Monday - Friday, 9am-5pm

NYS Project Hope Emotional Support Helpline - 1-844-863-9314, 7 days a week, 8am-10pm

*Support lines are for emotional support only. Use of the lines does not create a confidential provider-therapist relationship of any type. The lines are not a substitute for professional health care. If you believe you are experiencing a behavioral health emergency, call the Behavioral Health Response Team (BHRT) at 845-517-0400 or 911 immediately.


24/7 Crisis Lines
BHRT - Behavioral Health Response Team - 845-517-0400

Suicide Prevention Lifeline - 1-800-273-8255

Crisis Text Line - Text GOT5 to 741741

Veterans Crisis Line - 1-800-273-8255

Center for Safety and Change - Domestic Violence Hotline - 845-634-3344

NYS HOPEline - Problem Gambling and Substance Use - 1-877-846-7349


Provider COVID-19 Virtual Events
BRIDGES - Community social support groups (Mondays & Thursdays) and anxiety relief community support group (Fridays) via ZOOM.  Call 845-624-1366 for details.

MHA Online Peer Support Group - Thursdays, 5pm - 6pm.  Wherever you are, whatever point in recovery that you’re at, and whether you’re doing well and want to boost others or feel challenged and confused by the current crisis, you are encouraged to join in!

MHA of Rockland - Join MHA of Rockland on Facebook Live.

NAMI Rockland - Find help. Find hope.

National Alliance on Mental Illness - COVID-19 information and resources; "Ask the Expert" webinars.


American Red Cross Virtual Family Assistance Center in New York State
Family Assistance Program to support individuals and families who have lost family members to death as a result of COVID-19. Crisis counselors provide emotional and spiritual support, targeted short-term case management to assist with navigating through the challenging processes they might be faced with, as well as linkage to legal resources for estate, custody, immigration or other issues related to the death.

The following links to an online intake form can be submitted by a family member, a friend who thinks someone needs help, or an agency on behalf of the family.



Phone: 585-957-8187


General Information for the Public
NYS Coronavirus Hotline - Ask a question online or call 1-888-364-3065 (available 24/7).

United Way of Rockland County - COVID-19 Community Resource Guide.

Centers for Disease Control - CDC Coronavirus Information.

NYS Department of Health - NYS DOH Coronavirus Information.

Rockland County Department of Health - COVID-19 information for residents, businesses & non-profits, healthcare providers, child care providers and school administrators. 


Information for Providers
NYS Department of Health - Coronavirus information for healthcare providers.

NYS Office of Addiction Services and Supports - Coronavirus information for OASAS providers.

NYS Office of Mental Health - Coronavirus information for OMH providers.

NYS Office for People With Developmental Disabilities - Coronavirus information for OPWDD providers.


Are you and your family feeling stressed about the Coronavirus?
We know that individuals, families and parents are struggling to balance work, health, child care and self-care while keeping worries under control. Here's some helpful information and supportive resources to help address some of these concerns.


Managing Stress and Anxiety During Coronavirus
Mental Health and Coping During COVID-19 - Coping with stress will make you, the people you care about and your community stronger.

#AloneTogether - Stay Connected - Help and Information During COVID-19.

Feeling Stressed About Coronavirus? - Managing anxiety in an anxiety-provoking situation.

¿Se Siente Estresado por el Coronavirus? - Cómo manejar la ansiedad ante una situación que provoca ansiedad.

Mental Wellness for Essential Workers - 10 tips for mental wellness for essential workers.

Coping with Grief - Reminders when coping with grief.

Ten Tips for Helping Others Grieve - Coping with grief during the coronavirus emergency.

Family, Child and Parenting Resources
NAMI Rockland Resource Center for Families - Ideas for families at home.

Supporting Families During COVID-19 - Helpful resources for parents; video available.

Enfrentar el COVID-19: Recursos para Padres

Talking to Kids About the Coronavirus - How to talk to kids about coronavirus; video available.

Cómo Hablar con los Niños Sobre el Coronavirus

Looking for Online Support Groups?
Alcoholics Anonymous (AA) Online Support Group

Narcotics Anonymous (NA) Online Support Group

In the Rooms: Online Addiction Support Group - Weekly meetings for those in recovery.

DBSA Online Support Group - Supportive peer-led group for those living with depression and bipolar disorder. 

Rockland County Department of Mental Health

The Rockland County Department of Mental Health, as the designated Local Governmental Unit (LGU), oversees the local services system of care for persons with mental illness, intellectual and developmental disabilities, and substance use disorders.

The mission is to oversee and ensure the delivery of high quality, comprehensive, integrated, person-centered and recovery-oriented services for persons in the Rockland community.

The goal is to seek to ensure that all population groups are adequately covered, sufficient services are available, and that there is coordination, cooperation, and continuity of care among local, county and state providers of services.

Emergency Resources

If you are in crisis and need immediate assistance:

  • Call 911 or proceed to the nearest emergency room.

BHRT - Behavioral Health Response Team 

Call 845-517-0400 or toll-free at 1-844-255-BHRT (2478), 24/7.

If you require mental health outreach services, help is available. Call BHRT, the Behavioral Health Response Team anytime, 24/7.


Crisis Text Line 

Text GOT5 to 741741, 24/7.

A crisis can happen at any time. And it isn't always a life-threatening situation. There's a new way to reach out. New York State has partnered with Crisis Text Line, an anonymous texting service available 24/7. Starting a conversation is easy. We've got time to talk.


National Suicide Prevention Lifeline

Call 1-800-273-TALK (8255), 24/7.

Having Trouble Coping? Talk to someone now. Call if you're thinking about suicide, are worried about a friend or loved one, or would like emotional support. You'll be connected to a skilled, trained counselor at a crisis center in your area. The Lifeline is free, confidential and always available.


Veterans Crisis Line

Call toll-free at 1-800-273-8255, 24/7.

Are you a Veteran in crisis or concerned about one? Call anytime to a reach caring, qualified responder, often a Veteran themselves. This free support is confidential and available to Veterans, Service Members, National Guard, Reserve, and family members and friends.


Center for Safety and Change

Call 845-634-3344, 24/7

Help for victims of domestic violence, sexual assault, human trafficking and other crimes. Get help now.  Call the 24 hour hotline.

How to Get Help

For information on treatment, services and supports:

Youth Behavioral Health Information and Referral Line

Do you need help finding behavioral health services for your child and family?  The Saint Dominic's Family Services, Youth Behavioral Health Information and Referral Line is free and confidential.  Family Peer Advocates use their experience and understanding of the mental health system to connect you to the information and support you need.

  • Call 833-YouthBH (833-968-8424)

Children's Single Point of Access (C-SPOA)

Children and Family Treatment and Support Services (CFTSS)

Adult Single Point of Access (A-SPOA)

Our Services

Children's Single Point of Access (C-SPOA)

The goal of the Children's SPOA Committee is to identify and address the needs of children with serious emotional disturbance, many of whom need access to services from multiple systems. The Committee reviews applications for Care Management and OMH Home and Community Based Waiver Services to support each family in their wish to keep their child at home with specialized treatment, school and other supports such as respite. The C-SPOA is comprised of child and family serving agency representatives as well as members of other County departments working with families to prevent unnecessary out of home placements. An evidence-based practice of networking with families and schools to put together an individualized plan of support is an essential feature of C-SPOA. For more information or to obtain an application call the Children's SPOA Coordinator, Mariel Piña at 845-364-2335 or fill out the C-SPOA Application. Please refer to the Application Instructions.

Adult Single Point of Access (A-SPOA)

The Adult SPOA Committee reviews all requests for Care Management, Assertive Community Treatment (ACT) and Housing for county residents with mental illness 18 years of age and older. The Committee brings together providers and adjunct supports to help applicants get the help they need and for which they are eligible, and to ensure timely access to services. The A-SPOA Chair works with referral sources, families and hospitals to ensure a smooth transition to appropriate care. Applications are reviewed daily and followed up until services are in place. Individuals are welcome to attend A-SPOA to meet providers and to ensure their wishes are respected and the services person-centered. For more information call the A-SPOA Coordinator, Eva Hernandez, at 364-2399 or fill out the A-SPOA Application.

Assisted Outpatient Treatment Services (Kendra's Law)

Kendra's Law was enacted to provide Assisted Outpatient Treatment (AOT) services for certain mentally ill individuals who, in view of their treatment history and circumstances, are unlikely to survive safely in the community without adequate supervision. The law established a process for obtaining a court order to direct these individuals to comply with a court ordered treatment plan.  For more information or to make a referral, please contact the AOT Coordinator, Christine Verrier, at 364-3691.


The New York State SAFE Act stops criminals and the dangerously mentally ill from buying a gun by requiring universal background checks on gun purchases, increases penalties for people who use illegal guns, mandates life in prison without parole for anyone who murders a first responder, and imposes the toughest assault weapons ban in the country. The Office of NICS Appeals and SAFE Act provides the guidance to mental health professionals on reporting requirements.

Guidance Documents
9.46 Reporting

Sex Offender Behavioral Management Program

The Rockland County Sexual Offender Behavioral Management Program is located in the County Government Building in New City, New York.  The primary goal of the program is to provide a higher level of community protection by assisting individuals who have engaged in illegal or deviant sexual behavior.  Kurt Bumby of the Center for Sex Offender Management in November 2006 defined treatment with this population as "prescribed interventions as a means of managing crime-producing factors and promoting positive and meaningful goal attainment for participants, all in the interest of enhancing public safety."  For more information, call 845-638-5138.

Employee Assistance Program (EAP) for Rockland County Employees

Confidential assessment and referral program designed to offer professional help to employees who need assistance with personal problems or concerns.  Although not mandated, the program is available to all Rockland County employees and their families as per the agreement with the various unions.  The purpose is to provide early identification and prevention as well as referral to appropriate professional counseling.  Call 364-2300 for more information or to make a referral.