Q: Which roads are under the jurisdiction of the Rockland County Highway Department (RCHD)?
A: Typically, roads under RCHD jurisdiction serve as the collector roads connecting local streets to state highways. Each road is identified by a blue shield sign with route number in gold color.
Q: Where can I get a list of the roads under the jurisdiction of the RCHD?
A: You can get a list of all the roads under the jurisdiction of the RCHD using the following link. You will also have the option of downloading a PDF version of the listing.
Q: Where are you located?
A: We are located at 23 New Hempstead Road, New City, NY 10956.
Q: I want to file a complaint or service request to the Rockland County Highway Department, what should I do?
A: You can call 845-638-5060, email us at highway@co.rockland.ny.us or complete your Request For Service on-line using the Request for Service form.
Q: If the road is not under the jurisdiction of the RCHD, who should I contact?
A: You need to contact your local municipality/town highway department or state highway/DOT. Click here to see a list of phone numbers for other highway departments in Rockland County.
Q: Do you maintain sidewalk or traffic signals?
A: No. Sidewalk and traffic signals maintenance are under the jurisdiction of the local municipality/town that you are in. Click here for a list of phone numbers to contact if you are calling about problems with a sidewalk or traffic signal.
Q: Do you pick up dead animals?
A: Only if it is on a county highway and is not a dead cat or dead dog. If it is not on a county highway, you need to contact your local municipality/town highway department or state highway/DOT. Click here to see a list of phone numbers for other highway departments in Rockland County.
Q: Do you perform tree/shrubbery trimming?
A: We will trim overgrown tree limbs or shrubbery only if they are causing a hazard to the public safety and is within the county highway right-of-way.
Q: Do you dig out the snow around the mailbox after plowing?
A: No. Digging out the snow around the mailbox is the homeowner's responsibility.
Q: Do you replace a mailbox knocked over by snow plowing?
A: We will replace the mailbox with a generic mailbox or try to repair the existing mailbox as a courtesy. You do have to report the incident either by calling the highway department 845-638-5060 or completing the Request For Service form on-line.