Welcome to Document Portal Help
Thank you for visiting our portal help page. Below you will find tutorials and other media that will help guide your through basic functions on Microsoft SharePoint/OneDrive which we use to facilitate our portal system.
If you require additional assistance please contact us at portal.help@co.rockland.ny.us
Register for an Account
Use this if you are new to the CBFOP and have not uploaded documents in the past.
I Already Have an Account
Use this to have the link to your folder sent to you.
Forms, Documentation, and Guidelines
FAQ's
The easiest way to find the invitation email is to use your email's search function to search for this id: 7E4QSNXG
You may also browse your inbox for an email with the subject line of "Jeffs, Justin has shared..." or "Best, Andy has shared..."
NOTE: We have been seeing our portal invitation emails routed to Spam or Junk mail folders, especially in Gmail, please check these folders
What the email looks like:
Please visit the Microsoft account access help page: https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
Please be sure to read the "If password reset doesn't work" if you continue to have trouble.
Yes, we can! Please send an email to portal.help@co.rockland.ny.us. Please include your name, title, the name of your organization and a phone number that you can be reached at.
Please complete our portal registration form here: Portal Access Request Form
Portal Tutorials
The tutorials provided below for help with the Rockland County CBFOP and other document portals. Since Microsoft provides our document portal services, some of the tutorials are provided and maintained by Microsoft Corporation.
- Sign in or create an account for OneDrive (Microsoft video)
- Create a Microsoft account if you don't have one already.
- Sign in to an existing Microsoft account.
- Upload files and folders to OneDrive (Microsoft video)
- Upload files to our portal.
- Upload folders to our portal.
- Accepting the portal invitation
- Create an account for the first time
- Verify the account
- Go back to the portal to upload documents
Some of the video tutorials provided here and the associated web site have been created by Microsoft Corporation and are copyright protected. These links are external to the RocklandGov.com website and are subject to the statements of the Rockland County website disclaimer.